Scheduling and Office Manager
MilliCare by EBC Carpet Services MilliCare by EBC Carpet Services Lanham, MD Lanham, MD Full-time Full-time $42,000 - $50,000 a year $42,000 - $50,000 a year 22 hours ago 22 hours ago 22 hours ago Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities We have earned clients' trust every day since our founding in 1984 by supporting businesses with the reliable and consistent care of our global franchise network.
In every environment we clean, we promote productivity, human well-being, and increased longevity of interior surfaces.
MilliCare's trusted clean delivers excellent operational results to commercial spaces, driving customer and employee satisfaction by consistently outperforming competitors, ensuring flooring and surface cleaning never becomes business critical.
With a focus on enhancing the longevity and appearance of commercial flooring, we are dedicated to helping businesses create a clean and healthy environment for their employees and customers.
Our unique approach combines cutting-edge technology, eco-friendly practices, and exceptional service to deliver outstanding results.
Job Summary This position is critical to our success in this territory.
Our business model is to collaborate with clients, discover their unique needs, and offer customized solutions based on those situations.
We need an individual that can establish those working relationships and develop long-term partnering scenarios with the necessary contacts in each account.
This position will be responsible for scheduling cleans for our clients and providing a high level of customer service to all customers.
In addition, this position will be responsible for administrative support to the MD Office.
Responsibilities Complete monthly schedule of existing programs for Maryland customers.
Maintain schedule as necessary, i.
e.
, make changes upon customer request, arrange for special cleans and arrange visits for new customers and/or re-cleans.
Monitor daily/weekly projected vs.
actual labor usage.
Produce daily worksheets and prepare workbooks for crew.
Review with Operations Manager as necessary.
Communicate special needs for daily cleans to Operations Manager.
Maintenance of office equipment (copier/fax machine/printers) Produce written correspondence, internal and external, as necessary (memos, letters, proposals, etc.
) Operate the company's petty cash system and keep records.
High energy, results- and goal-oriented, takes initiative.
High level of organizational skills, attention to detail and efficient.
Able to assess issues and develop and implement action to resolve/improve.
Qualifications High school diploma or GED 3-5 years experience with customer service or administrative work Flexible work from home options available.
By using this site, you acknowledge that if you are offered employment, your sole and exclusive employer is the local franchised business that hired you, not MilliCare Floor & Textile Care.
MilliCare Floor & Textile Care does not participate in any local employment decisions or practices within its franchised businesses.
Each franchise is independently owned and operated.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
In every environment we clean, we promote productivity, human well-being, and increased longevity of interior surfaces.
MilliCare's trusted clean delivers excellent operational results to commercial spaces, driving customer and employee satisfaction by consistently outperforming competitors, ensuring flooring and surface cleaning never becomes business critical.
With a focus on enhancing the longevity and appearance of commercial flooring, we are dedicated to helping businesses create a clean and healthy environment for their employees and customers.
Our unique approach combines cutting-edge technology, eco-friendly practices, and exceptional service to deliver outstanding results.
Job Summary This position is critical to our success in this territory.
Our business model is to collaborate with clients, discover their unique needs, and offer customized solutions based on those situations.
We need an individual that can establish those working relationships and develop long-term partnering scenarios with the necessary contacts in each account.
This position will be responsible for scheduling cleans for our clients and providing a high level of customer service to all customers.
In addition, this position will be responsible for administrative support to the MD Office.
Responsibilities Complete monthly schedule of existing programs for Maryland customers.
Maintain schedule as necessary, i.
e.
, make changes upon customer request, arrange for special cleans and arrange visits for new customers and/or re-cleans.
Monitor daily/weekly projected vs.
actual labor usage.
Produce daily worksheets and prepare workbooks for crew.
Review with Operations Manager as necessary.
Communicate special needs for daily cleans to Operations Manager.
Maintenance of office equipment (copier/fax machine/printers) Produce written correspondence, internal and external, as necessary (memos, letters, proposals, etc.
) Operate the company's petty cash system and keep records.
High energy, results- and goal-oriented, takes initiative.
High level of organizational skills, attention to detail and efficient.
Able to assess issues and develop and implement action to resolve/improve.
Qualifications High school diploma or GED 3-5 years experience with customer service or administrative work Flexible work from home options available.
By using this site, you acknowledge that if you are offered employment, your sole and exclusive employer is the local franchised business that hired you, not MilliCare Floor & Textile Care.
MilliCare Floor & Textile Care does not participate in any local employment decisions or practices within its franchised businesses.
Each franchise is independently owned and operated.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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